1. Who we are

FitCRM Technologies Private Limited ("FitCRM", "we", "us") operates fitcrm.in and provides gym & fitness management software to businesses in India and abroad.

2. Information we collect

We collect information you provide directly (name, phone, email, business details, payment info) and information collected automatically (IP, browser, usage data via cookies).

3. How we use your information

To provide, maintain and improve the FitCRM software and services.
To process transactions and send transactional communication (invoices, receipts).
To respond to enquiries, support requests and demo bookings.
To send marketing communication (with your consent) which you can opt out of anytime.

4. Data security

Your data is encrypted in transit (TLS) and at rest. Hosted on AWS Mumbai region with daily backups. We follow ISO-27001 aligned security practices.

5. Your rights

Under India's DPDP Act 2023, you have the right to access, correct, port, and erase your personal data. Contact privacy@fitcrm.in to exercise any of these rights.

6. Cookies

We use essential cookies for functionality and analytics cookies (Google Analytics) to understand traffic. You can disable cookies in your browser.

7. Contact

Questions? Email hello@fitcrm.in or WhatsApp +91 7304649420.

Privacy Policy